Bookings are Now Open — Get in Early!
Welcome to our new website & we cant wait to see you at our waterpark!
Welcome to our new website & we cant wait to see you at our waterpark!
Below is a list of our most frequently asked questions, if your question is not answered here please email us.
We try to answer the phone during office hours when we can. Our staff prioritise the customers at the park, lifeguarding and ensuring people are safe and having loads of fun. After hours we only have a recorded message and will get back to any texts or emails the following day. We hope our recorded message provides you with the information you need. If however it is not covered please text or email us and we will get back to you as soon as possible.
No, we only take bookings online – BOOK HERE
Dependent on weather we run two sessions a day each for 3 hours.
Our morning session runs from 10am – 1pm.
Our afternoon session runs from 1:15pm to 4:15pm.
To confirm what sessions we have on, please check our social media (Facebook and Instagram) or BOOK HERE
At times, we will cancel a session if we have no participants or the weather is bad. Booking online will ensure we stay open for you or are able to contact you if we need to.
Bookings are not essential, but we recommend booking as it ensures you a spot on your preferred session and check in is much
quicker, especially if you have already completed a waiver.
It also allows us to contact you if we need to for inclement weather or changes in the Park’s availability to operate.
If you choose not to book and just rock up please be mindful the park may be closed early if we have no one pre-booked or if no one has show up within 30 minutes of the start of the session.
No, everyone who goes on the park pays $35.00 That equates to $12 per hour of fun.
Aqua Island supports the Carer/Companion Card Program
For free entry the carer/companion must have a carer/companion card and personal ID at the time of entry and they must be with the person they care for at all times whilst on the park.
Please ask for our full policy on the Carer/Companion Card Program from our staff
Each session is 3 hours (unless otherwise advertised), you can join in at any time during the session, but the session ends at the advertised time.
We recommend you turn up at least 15 minutes prior to the start of your session if you want to get the full experience
We check you in and provide a wrist band for each person going on the park that must be worn the whole time you are here
You then get a lifejacket fitting and attend a safety briefing
Once all that is done you can swim out to the aqua fun park and start having the best time ever
You can get off and on the park as many times as you like
The kiosk is available for food and drinks purchases during your session
15 minutes prior to the end of your session the staff will tell you it’s time to get your last bit of fun on the park and swim to shore. Your time on the park ends at the 2 hour and 50 minute mark. This gives you time to return your lifejacket, use the change rooms to get changed, pack up your belongings, grab some last minute food or drinks from the kiosk and head off to the carpark.
Children between 8 years old and 12 years old must have an adult watching them from the side of the park at all times.
We do not offer refunds. Please refer to our terms and conditions on this website.
While our lifeguards are here to make sure everyone is safe and we are here to ensure if things go wrong, we can rectify them. Lifeguards are not here to babysit and it is important to understand the ‘Watch Around The Water policy’ which is children between 3 years old and 7 years old must be within an arms reach on the park and children between 8 years old and 12 years old must be actively supervised at all times by an adult (over 18 years old)
At its deepest point, it is 3 metres.
The park is located in the middle of a lake, you need to be able to swim out to the park to be able to get into it. The ability to swim is needed.
We do not offer refunds. Please refer to our terms and
conditions on this website.
We advise anyone who have a knee, shoulder, back or neck injury or anyone with a heart condition to not go on the park.
We advise those who are pregnant to not go on the park.
We have a range of life jackets available for use, we do not charge for life jacket hire.
You certainly can, they will need to be check by our attendants to ensure they fit correctly before you enter the park.
Take away food and drinks are available for purchase from our kiosk. We are unable to provide for any special diets.
We are famous for our crunchy hot chips and delicious Slurpees.
We are unable to provide swimming facilities to spectators as our staff are busy Lifeguarding the paying participants on the park and additional people in the water increases their responsibilities. All people who enter the water at Aqua Island must wear a lifejacket and we can only provide jackets to paying participants. If you have children on the park between 7 and 12 years of age and you are the responsible adult supervising them then it would not be appropriate for you to be swimming as well.
You bet there is! We have shade sails. We suggest you bring a picnic rug or your own chairs so you can sit where you like. We provide shared picnic tables and seating. We do not reserve picnic tables unless you are a booking over 10 people. If you wish to have a table arranged to be reserved for your group, this must be confirmed by email from Aqua Island.
Aqua Island offers private Cabanas for rent. They can be booked on the website or on the day if available.
We are located at Waterfront Moama, 1725 Perricoota Road which is approximately 15 minutes from the Cobb Highway turn off.
We have a large billboard on Perricoota Road showing you where to turn. We are 500 metres east of Deep Creek Marina.
Please note, if you are using google maps, we are not located at Perricoota Forrest Road.
We host birthday parties, school functions sporting club days and much more! Please book under Group Bookings.
You can bring a dog but it must be on a leash at all times. Dogs can not drink from or swim in dam due to health regulations. You are responsible to pick up after your dog and ensure it has access to drinking water. If your dog is a nuisance we will ask you to remove it from the park.
There isn’t a bad time to come to the park! Get ready to slip, slide, laugh and have a lot of fun!
If there is something else you would still like to know please email us at info@aquaisland.com.au and we will respond to you within 2 business days.
